Choose a path through the site:

Assessment, Evaluation, and Performance Measurement: Selected Resources

This bibliography highlights resources on how to assess and evaluate service-learning programs and impacts.

Source: National Service-Learning Clearinghouse, March 2008.


Batenburg, M., & Pope, D. C. (1997). The evaluation handbook: Practical tools for evaluating service learning programs. Oakland, CA: Youth Service California.

Berman, S. (2006). Service learning: A guide to planning, implementing, and assessing student projects (2nd ed.). Thousand Oaks, CA: Corwin Press.

Bradley, L. R. (2004). Planning your evaluation using the backwards design process. In L. Bradley & C. Jones-Ward (Eds.), Service-learning training resource guide (pp. 220). Columbus, OH: Ohio Department of Education.

Bradley, L. R., & Rodgers, R. (2003). Using developmental and learning theory in the design and evaluation of K-16 service-learning programs. In S. H. Billig & A. S. Waterman (Eds.), Studying service-learning: Innovations in education research methodology. Mahwah, NJ: Lawrence Erlbaum Associates.

Bringle, R. G., & Hatcher, J. A. (2000, Fall). Meaningful measurement of theory-based service-learning outcomes: Making the case with quantitative research [Special issue]. Michigan Journal of Community Service Learning, 68-75.

Bringle, R. G., Phillips, M. A., & Hudson, M. (2004). The measure of service learning: Research scales to assess student experiences. Washington, DC: American Psychological Association.

Burr, K. L. (2005, Winter/2006, Spring). A qualitative model for the cognitive assessment of service-learning project experiences. National Society for Experiential Education, 30(1), 5-10, 12-13.

Campus Compact. (2007). Campus compact: Assessment resources. Retrieved from http://www.compact.org/category/resources/assessment/

Davis, K. M., Miller, M. D., & Corbet, W. (1997). Methods of evaluating student performance through service learning. Tallahassee, FL: Florida State University Center for Civic Education and Service.

Driscoll, A., Gelmon, S. B., Holland, B. A., & Kerrigan, S. (1998). Assessing the impact of service-learning: A workbook of strategies and methods. Portland, OR: Portland State University, Center for Academic Excellence.

Driscoll, A., Holland, B. A., Gelmon, S. B., & Kerrigan, S. (1996, Fall). An assessment model for service-learning: Comprehensive case studies of impact on faculty, students, community, and institution. Michigan Journal of Community Service Learning, 3, 66-71.

Furco, A. (1999). Self-assessment rubric for the institutionalization of service-learning in higher education. Retrieved from http://www.servicelearning.org/filemanager/download/Furco_rubric.pdf

Gelmon, S. B. (2000, Fall). Challenges in assessing service-learning. Michigan Journal of Community Service Learning, 84-90.

Gelmon, S. B. (2000, Fall). How do we know that our work makes a difference? Assessment strategies for service-learning and civic engagement. Metropolitan Universities, 11, 28-39.

Gelmon, S. B., Holland, B., Driscoll, A., Spring, A., & Kerrigan, S. (2001). Assessing service-learning and civic engagement: Principles and techniques. Providence, RI: Campus Compact.

Higher Education Research Institute. (2002). Designing a student assessment study: The CIRP surveys and the input-environment-outcome model. Los Angeles, CA: Author.

Holland, B. A. (2001). A comprehensive model for assessing service-learning and community-university partnerships. In M. Canada & B. Speck (Eds.), Service learning: Practical advice and models. San Francisco, CA: Jossey-Bass.

Melchior, A. (1998). National evaluation of Learn and Serve America school and community based programs: Final report. Washington, DC: Corporation for National and Community Service.

Melchior, A., & Bailis, L. (1997). Evaluating service learning: Practical tips for teachers. Social Studies Review, 36(2), 40-42.

Michigan Community Service Commission. (2006). Assessment rubric for the sustainability of high quality service-learning. Retrieved from http://www.servicelearning.org/filemanager/download/Sample_Forms/07_sustainability_rubic.pdf

National Service-Learning and Assessment Study Group. (1999). Service-learning and assessment: A field guide for teachers. Washington, DC: Learn and Serve America.

National Service-Learning Clearinghouse. (2001). The educator’s guide to service-learning program evaluation. Retrieved from http://www.servicelearning.org/filemanager/download/37/EvaluationToolkit.pdf

Oates, K. K., & Leavitt, L. H. (2003). Service-learning and learning communities: Tools for integration and assessment. Washington, DC: Association of American Colleges and Universities.

Peterson, A. (1998). W. K. Kellog foundation evaluation handbook. Battle Creek, MI: W. K. Kellog Foundation.

Pickeral, T., & Peters, K. (1998). Assessing internal and external outcomes of service-learning collaborations. Retrieved from http://www.mesacc.edu/other/engagement/Outcomes/Outcomes.pdf

Pritchard, F. F., & Whitehead, G. I. (2004). Serve and learn: Implementing and evaluating service-learning in middle and high schools. Mahwah, NJ: Lawrence Erlbaum Publishers.

RMC Research Corporation. (n.d.). Compendium of assessment and research tools (CART). Retrieved from http://cart.rmcdenver.com/

RMC Research Corporation. (2003). Service-learning quality review. Retrieved from http://cart.rmcdenver.com/assessment/

Sabo, K. (Ed.). (2003). Youth participatory evaluation: A field in the making. San Francisco, CA: Jossey-Bass.

Shinnamon, A. F., Gelmon, S. B., & Holland, B. A. (1999). Methods and strategies for assessing service-learning in the health professions. San Francisco, CA: Community-Campus Partnerships for Health.

Shumer, R. (2000). Shumer's self-assessment for service-learning scale: Third year revised. Retrieved from http://www.servicelearning.org/filemanager/download/3/shumasses.pdf

Smink, J., & Duckenfield, M. (1998). Making the case for service-learning: Action research and evaluation guidebook for teachers. St. Paul, MN: National Youth Leadership Council.

United Way. (2007). Outcome measurement resource network. Retrieved from http://www.nationalserviceresources.org/filemanager/download/ProgramMgmt/Outcome_Measurement_Showing_Results_Nonprofit_Sector.pdf

Wholey, J. S., Hatry, H. P., & Newcomer, K. E. (1994). Handbook of practical program evaluation. San Francisco, CA: Jossey-Bass.

Youth Service California. (2004). Service-learning dipsticks: A project assessment tool. Retrieved from http://www.riverdale.k12.or.us/152710811182014133/lib/152710811182014133/Dipsticks.pdf