Smink stresses the importance of documenting results of service-learning, demonstrating quality service-learning programs, on-going monitoring of service-learning programs, and the need for teacher based evaluation and research. Contributors and their articles include Buchen, "Framework for Action Research: A Model of Action Research for Practitioners"; Yugar, "The Research Topic/Subject: Early Questions to Ask in Planning Action Research"; Bradley, "The Research Design: New Paradigms for Evaluating Service Learning"; Weatherford, "Data Collection: Innovative Methods for Evaluating Service-Learning"; Root, "Data Analysis: Data Analysis is Fun and Easy"; Fertman, "Findings and Final Reports: Writing with the Audience in Mind"; Fertman, "Communication and Dissemination: Sharing What We Learn"; Shumer, "A Further Suggestion: Involving Students in Evaluation"; Duckenfield, "Summary: Making the Case for Service-Learning".

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