A toolkit to assist in the assessment of service-learning and civic engagement programs. Offers guidelines for assessing program impact on faculty, students, communities, and institutions. An assessment model that responds to the complexity of service-learning and other strategies for civic engagement in higher education. The primary focus is on curricular service-learning. This handbook is also intended as a resource for assessment for continuous improvement, not just for demonstrating outcomes. Thus, improvement methods and concepts are woven throughout the narrative, the approaches, and the instrumentation itself.