To ensure that service-learning programs are effective in achieving their promise long term, programs must be evaluated. With the results of these evaluations, you will know which programs to continue, how to strengthen them, and which ones to end. This booklet will provide you with the tools to: Evaluate how effectively a program meets its objectives; diagnose which factors contribute to successful or unsuccessful outcomes; and provide guidance for improvement. This booklet provides tools to evaluate how effectively a program meets its objectives, ways to diagnose which factors contribute to successful or unsuccessful outcomes, and guidance for improvement. The results from these evaluations can help you decide which programs to continue, how to strengthen them, and which ones to end.