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Research Designs

There are different ways to structure data collection in research. These procedures include both measurement issues and design issues. In both cases, the procedures can be sorted into quantitative and qualitative approaches. Generally speaking,

  • Qualitative research focuses on analysis of documents, artifacts, words, pictures, and other non-numerical data. The approach is descriptive, interpretative, and subjective in nature.
  • Quantitative research focuses on analysis of numerical data from quantitative variables. The approach often follows the scientific method of data collection by using designs that permit various levels of confidence in making causal inferences.

Although there are many adherents to each approach, some have posited (e.g., Trochim, 2006) that the dichotomy is actually false, at least as far as the data that are collected. For example, researchers who are by nature inclined toward the quantitative approach may utilize interviews or focus groups to explore ideas, detail theories, or develop questionnaires. Investigators who prefer a more qualitative approach may quantify interview responses into categories that are coded numerically and statistically summarized. However, the assumptions and philosophical approach of quantitative researchers are different from that of qualitative researchers. Many researchers (including those at the IUPUI Center for Service and Learning) agree that one approach is not inherently better than the other, and that a mixed-method approach is best, capitalizing on the strengths, and compensating for the weaknesses of each method. Because of the sometimes dramatic differences in approaches to research, however, mixing quantitative and qualitative methods without a clear rationale and purpose does not necessarily lead to better evidence to support research questions.

For more information on the strengths and weaknesses, pros and cons of the quantitative versus qualitative approaches, see the following web pages:

Table 2. Sample Dependent Variables (Variables of Interest)
in Service-Learning Research

Student Outcomes:

  • Academic:
    • Learning
    • Cognitive process
    • Critical thinking
    • Persistence and retention
    • Achievement and aspirations
  • Life Skills:
    • Racial tolerance
    • Cultural understanding
    • Self-efficacy
    • Problem solving
    • Communication skills
    • Leadership

 

  • Civic and Social Responsibility:
    • Commitment to community
    • Aspirations to volunteer
    • Empathy
    • Philanthropic behaviors
    • Civic-minded professional
  • Personal Development:
    • Moral Development
    • Self-concept
    • Motives, attitudes, and values
    • Career clarification
 

Faculty and Course Variables:

  • Teaching:
    • Teaching methods
    • Curriculum changes
    • Grading techniques
    • Barriers and facilitators

 

  • Professional Development:
    • Job motivation and satisfaction
    • Roles and responsibilities
    • Scholarship
    • Leadership
 

Community Variables:

  • Organizational:
    • Type and variety of services
    • Number of clients served
    • Organizational capacity
    • Program strategies
    • Economic impact
    • Networks, social impact

 

  • Community:
    • Partnerships with university
    • Impact on community residents
    • Satisfaction with partnerships
    • Sustainability of partnerships
 

Institutional Outcomes:

  • Faculty interest and involvement in service-learning
  • Relationship and involvement with external community
  • Number and variety of service-learning courses offered
  • Infrastructure for service-learning
  • Campus mission, vision, strategic planning
  • Faculty development investment
  • Promotion and tenure policies
  • Resource acquisition and allocation